How Can We Help?


Depending upon your industry or the kind of technology solution you are looking to implement we have different team members ready to help and advise you. Check out the list below and if you don't see exactly what you are looking for please call our Membership Services Team in Dublin on +353 1 208 0660.

Membership Services & Helpdesk

If you need a Barcode (GTIN) for your product or a Global Location Number (GLN) for EDI, or require assistance with setting up your product data in Barcode Manager, please contact:

Michelle McCarthy and Shelby Pervorse in Membership Services. Tel 01 2080660 or email

Head of Operations, Licencing and Customer Services: Karen Murphy


Have an Accounts Payable or Receivable query? Call Andrea Bruce in Accounts on 01 208 0675 or email

GS1 Learning Zone

For support with completing a training course on our elearning platform the GS1 Learning Zone please contact:

Tim Daly Industry Engagement Manager on 01 208 0687 or email

Expert Advice

For advice on implementing GS1 standards-based solutions, including scanning and traceability, in the Retail Grocery/Food & Beverage, or Consumer Goods sectors please contact:

Denis O'Brien, Director of Standards and Solutions 

For support on the implementation of GS1 standards within the Construction, Building Materials or DIY sectors please contact:

Sean Dennison, Head of Industry Engagement and Technical Standards

Technical Support

For Technical Queries relating to the implementation of standards please contact one of the following:

Barcode Standards Conformance: Tim Daly

EDI Message Standards and ICT: Seán Dennison

Healthcare Sector

For information and advice on implementing GS1 standards within the Healthcare Sector please contact:

Siobhain Duggan, Director of Innovation and Healthcare

Amanda Creane, Healthcare Project Management Executive

Marketing and Communications

For Marketing and Communications queries please contact:

Maria Svejdar, Head of Marketing and Communications

Austin Gleeson, Digital Marketing Executive

Fionnuala Malone, Digital Marketing Executive, Retail/CPG

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fTRACE is a GS1 standards-based traceability platform enabling events based traceability recording and multi-party, rights enabled access.

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SCANtalk Podcast

New Podcast Coming Soon

SCANtalk is a new podcast by GS1 Ireland and is launching soon. Subscribe today where ever you listen to podcasts.

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Egg-cellent Traceability

Riverview Eggs, a family business over 50 years in the running, is one of the foremost food companies in Ireland in terms of its traceability processes

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