How Can We Help?


Depending upon your industry or the kind of technology solution you are looking to implement we have different team members ready to help and advise you. Check out the list below and if you don't see exactly what you are looking for please call our Membership Services Team in Dublin on +353 1 208 0660.

Membership Services & Helpdesk

If you need a Barcode (GTIN) for your product or a Global Location Number (GLN) for EDI, or require assistance with setting up your product data in Barcode Manager, please contact:

Michelle McCarthy or Karen Murphy in Membership Services. Tel 01 2080660 or email


Have an Accounts Payable or Receivable query? Call Andrea Bruce in Accounts on 01 208 0675 or email

GS1 Learning Zone

For support with completing a training course on our elearning platform the GS1 Learning Zone please contact:

Tim Daly Industry Engagement Executive on 01 208 0686 or email

Expert Advice

For advice on implementing GS1 standards-based solutions, including scanning and traceability, in the Retail Grocery, Consumer Goods or DIY sectors please contact:

Denis O'Brien, Director of Standards and Solutions or Alan Gormley, Head of Industry Engagement

Technical Support

For Technical Queries relating to the implementation of standards please contact one of the following:

Barcode Standards Conformance: Alan Gormley

Data Synchronisation: Denis O'Brien

EDI Message Standards and ICT: Seán Dennison

Healthcare Sector

For information and advice on implementing GS1 standards within the Healthcare Sector please contact:

Siobhain Duggan, Director of Innovation and Healthcare

For technical assistance on implementing GS1 standards for the identification of medical devices or surgical instrument trays please contact Alan Gormley.

Marketing and Communications

For Marketing and Communications queries please contact:

Maria Svejdar, Marketing Manager or Kevin O'Brien, Digital Marketing Executive